INTRODUCTION TO THE SITE

Welcome to DFNG, the fashion store dedicated to West African women. Shop the latest trends from a wide range of niche designers and quirky brands at the click of a button. This is the perfect place to be for all things fashion!

HOW TO SHOP

In addition to having the opportunity to pay using a credit/debit card, DFNG will soon be operating on a prepaid membership payment scheme that offers customers a 24/7 shopping experience. Customers become part of an exclusive VIP elite, reserved for DFNG members only.

SHIPPING & DELIVERY

All packages are shipped via recorded delivery allowing customers to track the whereabouts of their items. Delivery takes between 3-5 working days.

DFNG does not use any clearing agents. Do not hand over money to any individual claiming to act on behalf of DFNG. Should there be any issues with your delivery, you will be contacted directly from the courier company.

The DFNG shipping rates to Nigeria are currently as follows:

Weight (kg)     Price (£)
0 to 1                26.17
1 to 1.5              28.40
1.5 to 2              31.98
2 to 2.5             36.60
2.5 to 3             38.67
3 to 3.5             47.24
3.5 to 4             49.40
4 to 4.5             53.56
5                        57.88

 

DFNG offer free delivery for all orders of £400 or more. (So, if you want free shipping, you know what to do – shop shop shop – it’s easier than you think!). Please tell your friends and family about DFNG as the more you shop, the more the price of delivery will eventually drop.

Sending a letter to Nigeria from the UK with a weight of 0.5kg is roughly £45, so our shipping costs have already been reduced to better meet your needs. We are still working as hard as we can to reduce these prices further for you and will update our pricing list as soon as we can.

As part of the excellent customer service we provide, it is important to DFNG that your orders are delivered to you in a timely manner. While we make every effort possible to meet your needs and deliver your items on time, there may be situations where this does not happen. On the very rare occasion when this does happen, please bear with us. You have our word that we will do all we can to resolve the situation as quickly as possible, keeping you informed along the way. Here at DFNG we strive to be the best, and in turn offer great customer satisfaction as a result.

TRACK YOUR ORDER

You can track your order by signing into your account and clicking the track package section of your order.

RETURNS

DFNG does not accept returns or offer any exchanges. Please ensure you check your sizing and colour options before purchasing your goods. If any item doesn’t fit, please feel free to make someone’s day with it!